Supervisor, Clinical Support Pharmacy Technician
Core
Direct daily supervision and operational oversight of Clinical Support Specialists supporting front-end pharmacy operations within Coram.
Role type
Supervisor, Clinical Support Pharmacy Technician
Builds
Front-end pharmacy operations and patient service workflows
Domain
Healthcare / Pharmacy Operations
Required skills
Leadership, coaching, workflow coordination, staffing management, problem-solving, decision-making, performance management, data analysis, communication
Preferred skills
Previous Coram/CVS Health experience, specialty pharmacy knowledge, people-leadership experience, onboarding and training expertise
Technologies
Standard computer applications, healthcare and pharmacy-related systems
Responsibilities
Coordinate daily workload and staffing coverage, ensure adherence to standard operating procedures, support colleague onboarding and training, monitor quality and productivity, address patient-service escalations, participate in interviewing and hiring, manage performance reviews and corrective action
Seniority
First-line supervisor, hands-on management