Community Health Worker- Field
Core
Field-based Community Health Worker providing telephonic and face-to-face care coordination, home visits, and resource navigation for Medicaid members, including complex foster care children and youth in the Children's Specialty program.
Role type
Field Community Health Worker (Care Coordination)
Builds
Care coordination services and health outcomes for Medicaid population
Domain
Healthcare / Social Services / Medicaid
Deliverable
client delivery
Required skills
Home visitation, care gap assessment, community resource navigation, telephonic outreach, HIPAA compliance, electronic health record documentation, independent problem-solving
Preferred skills
Community/outpatient setting experience, Medicaid population experience, complex children/adolescent populations experience, behavioral health services delivery, high-risk chronic condition management, Motivational Interviewing
Technologies
MS Office Suite (Outlook, Word, Excel, SharePoint), Electronic Health Record systems, Teams messaging
Responsibilities
Conduct home visits to assist with needs including locating resources, scheduling appointments, and completing applications; Complete telephonic and email outreach to members and providers; Assess gaps in care or social determinants of health; Connect with community organizations for resource availability; Document all outreach and care coordination in electronic health record system; Travel extensively (70%+ of time) to member homes and community locations using personal vehicle.
Seniority
Mid-level, hands-on IC