Case Management Coordinator - Field (Will County)
Core
Coordinate care plans and facilitate healthcare outcomes for dual eligible members with complex health and social challenges.
Role type
Case Management Coordinator
Builds
Care plans and member engagement strategies for Medicare/Medicaid dual eligible populations
Domain
Healthcare / Social Services
Required skills
Case management, behavioral health, social services, electronic documentation, Microsoft Office, negotiation, motivational interviewing, care plan coordination, quality monitoring, regulatory compliance
Preferred skills
Discharge planning, managed care
Technologies
Electronic documentation systems, Microsoft Office
Responsibilities
Evaluate member needs and eligibility, identify high-risk factors, coordinate care plan activities, consult with medical directors, escalate quality issues, negotiate service options, provide coaching and support, monitor care progress, document care activities
Seniority
Mid-level, hands-on IC