Case Manager Behavioral Health - LCSW or LCPC (Field - Chinatown area)
Core
Case Manager facilitating delivery of benefits and healthcare information, determining eligibility, and promoting wellness for dual eligible populations (Medicare/Medicaid) with complex health and social challenges.
Role type
Senior Case Manager (Behavioral Health)
Builds
Comprehensive care plans and strategies for members with complex clinical indicators and social determinant needs.
Domain
Healthcare / Behavioral Health / Social Services
Required skills
Clinical assessment, crisis intervention, care coordination, advocacy, motivational interviewing, data analysis, regulatory compliance, network management
Preferred skills
Certified Case Manager, Bilingual
Technologies
MS Word, Excel, Outlook, PowerPoint, proprietary case management systems
Responsibilities
Conduct comprehensive assessments of member needs and eligibility; perform crisis intervention and refer to clinical providers; develop and monitor plans of care; consult with Medical Directors and supervisors; present cases at conferences; identify and escalate quality of care issues; coach members on lifestyle changes.
Seniority
Mid-Senior level (3-5 years experience)