Loan Servicing Specialist- REO/Collections
Core
Receives and reviews incoming loan work, validates documentation, performs data entry, and resolves complex loan-related issues including missing payments and disputed accounts.
Role type
Loan Servicing Specialist (REO/Collections)
Builds
Loan servicing operations, investor relations support, and compliance reporting
Domain
Banking / Real Estate Owned (REO) / Collections
Required skills
Data entry, Microsoft Excel, loan operations knowledge, collections concepts, foreclosure concepts, REO concepts, compliance interpretation, error analysis
Preferred skills
Basic accounting principles, financial record maintenance
Technologies
Microsoft Excel, Microsoft Word
Responsibilities
Reviews loan documentation for accuracy, enters loans into systems, resolves customer or associate inquiries, researches and resolves complex loan issues, prepares and corrects specialized documents and reports
Seniority
Entry-level to Mid-level, limited supervision