People Operations Regional Lead/Manager (EMEA)
Core
Regional People Operations Lead driving operational excellence, transformation, and scalable HR service delivery across the UK and EU, acting as a player-coach for end-to-end employee lifecycle processes.
Role type
Senior IC People Operations Lead (Regional)
Builds
Scalable HR service delivery, automated workflows, and compliant employee lifecycle processes for PIMCO's UK and EU teams.
Domain
Financial Services / Fixed Income / HR Operations
Required skills
End-to-end employee lifecycle management, HR transformation & automation, Workday & ServiceNow expertise, UK SMCR regulatory compliance, case & knowledge management, cross-functional project delivery, data-driven decision support, player-coach leadership
Preferred skills
AI-enabled solution adoption, multi-country employment operations experience, strategic and tactical execution balance
Technologies
Workday, ServiceNow
Responsibilities
Lead and execute end-to-end employee lifecycle transactions (onboarding, exits, transfers); Drive HR transformation initiatives including process redesign and automation; Manage UK SMCR HR operations program and regulatory compliance; Own case management processes and knowledge management strategy; Partner with HRBPs and functional teams to deliver compliant outcomes; Build dashboards and analytics to drive decision-making.
Seniority
Senior, hands-on IC with team leadership