Business Systems Analyst - Consumer Systems
Core
Business Systems Analyst aligning IT solutions with business initiatives and providing operational support for the RegionsConnects banking platform.
Role type
Business Systems Analyst (Application Support)
Builds
RegionsConnects customer-facing banking platform
Domain
Banking / Financial Services
Required skills
business process analysis, needs assessment, cost-benefit analysis, application troubleshooting, production validation, incident management, SQL/data analysis, system implementation support, root cause analysis, operational procedure development
Preferred skills
banking industry experience, business intelligence tools, agile/waterfall methodologies, production support experience
Technologies
RegionsConnects, SQL, Microsoft Office
Responsibilities
Formulate specifications for software applications and modify existing systems; analyze and evaluate systems to devise data processing procedures; prepare charts, diagrams, and coding logic flowcharts; encode, test, debug, and install operating programs; provide application support and troubleshooting for RegionsConnects users; investigate production issues and coordinate resolution efforts; monitor application performance and identify trends or risks; support testing activities and user acceptance testing; develop and maintain operational procedures and support documentation.
Seniority
Mid-level, hands-on IC