Customer Information System Administrator
Core
Design, manage, and support the Customer Information System (CIS) roadmap, integrations, and 24/7 operations for AES US Utility Business.
Role type
Senior System Analyst / IT Project Manager (Customer Information Systems)
Builds
Customer Information System (CIS) applications, integrations, and enhancements for utility billing and operations
Domain
Energy / Electric Utility / Enterprise Systems
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
SAP-ISU (Customer Billing), full lifecycle software project management, system architecture design, change and security management, technical troubleshooting, budget management
Preferred skills
Electric utility industry experience, team leadership, project management
Technologies
SAP-ISU
Responsibilities
Define and implement CIS roadmap; manage integrations between CIS and other systems; ensure ITGC compliance for change and security; drive technology solution design and validation; manage 24x7 application support and problem resolution; define and execute budgets for CIS operations
Seniority
Senior, hands-on IC with project management responsibilities
