Application Manager SAP IS-U/CRM (m/w/d)
Core
Ensuring operational stability and availability of complex SAP IS-U/CRM systems for a utility company's 5 million energy and gas customers.
Role type
Application Manager (SAP IS-U/CRM)
Builds
On-premise and SaaS solutions for energy distribution and customer service
Domain
Energy Utilities / SAP ERP
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
SAP IS-U/CRM system administration, SAP Basis technical parameters, Transport Management (Active Control), ITIL processes (CHM, RDM, PRB), system replication and lifecycle management, performance analysis and troubleshooting
Preferred skills
Understanding of digitalization in energy supply, central IT operational control models, cross-system interaction analysis
Technologies
SAP IS-U, SAP CRM, Active Control, SAP Basis
Responsibilities
Ensure system availability and stability, coordinate development deployments, manage transport management and system copies, troubleshoot incidents, collaborate with business stakeholders and solution architects
Seniority
Mid-Senior, hands-on IC
