Case Management Coordinator (West Valley, Arizona) ($5000 sign-on bonus)
Core
Coordinate, document, and communicate aspects of a utilization/benefit management program for members with serious mental illness or elderly populations, providing care coordination and support.
Role type
Case Management Coordinator
Builds
Care plans and member support services
Domain
Healthcare / Case Management
Deliverable
client delivery
Required skills
Case management, care coordination, evaluation of member needs, care plan implementation, negotiation, motivational interviewing, regulatory compliance
Preferred skills
Experience with physical disabilities, collaboration with medical professionals, Microsoft Office proficiency, bilingual (English/Spanish)
Technologies
Microsoft Office Suite (Outlook, Word)
Responsibilities
Evaluate referred members' needs and eligibility; identify high-risk factors and service needs; coordinate and monitor assigned care plan activities; present cases at multidisciplinary conferences; escalate quality of care issues; provide coaching and support to empower members.
Seniority
Mid-level, hands-on IC