Technology Program Associate
Core
Leads technology projects and supports daily employee-facing products and platforms by integrating project management, change management, communications, training, and graphic/digital design.
Role type
Senior Program Associate (Technology Operations & Design)
Builds
Employee-facing technology platforms, change management programs, training initiatives, and visual communications assets.
Domain
Asset Management / Enterprise Technology Operations
Deliverable
product features
Required skills
Project management, change management, graphic and digital design, AI technology integration (LLMs, automation), stakeholder coordination, vendor management, content strategy, Adobe Creative Cloud proficiency, incident response coordination.
Preferred skills
Experience with large language models and intelligent assistants, user-focused design principles, cross-functional collaboration.
Responsibilities
Lead technology projects from planning through launch; coordinate work across technology, business, and vendor teams; plan and execute change management and training activities; develop user-friendly communications and visual assets; serve as business owner for assigned technology platforms; monitor platform health and manage vendor relationships.
Seniority
Mid-Senior, hands-on IC