Senior Manager, Software Development Engineering
Core
Lead a team of software and Salesforce engineers to build scalable, integrated, cloud-native solutions supporting Brand, Marketing, Partnerships, CC-Sales, and Outreach Programs.
Role type
Senior Manager, Software Engineering (Salesforce & Cloud)
Builds
Scalable CRM architectures, custom microservices, event-driven middleware, REST/GraphQL APIs, and AI-driven outreach workflows.
Domain
Healthcare technology / Enterprise CRM / Contact Center Sales
Required skills
Salesforce platform architecture (Sales/Service/Marketing/Data Cloud), Apex, Lightning Web Components, Flow Orchestration, Full-stack/backend development (Java, Node.js, Python), Microservices, REST/GraphQL APIs, Cloud integration (AWS/GCP/Azure), MuleSoft/Workato, DevOps/CI-CD, Agile/Scrum leadership, HIPAA/CCPA compliance.
Preferred skills
Salesforce System/Application/CTA Architect certifications, Docker/Kubernetes, LLM/Generative AI orchestration, Healthcare/HealthTech domain experience.
Technologies
Salesforce (Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud, Experience Cloud), Apex, LWC, Flow, Java, Node.js, Python, MuleSoft, Workato, AWS, GCP, Azure, Docker, Kubernetes, GitHub Actions, Copado, SFDX.
Responsibilities
Own technical vision and delivery for key growth drivers; oversee Salesforce platform architecture and scalability; lead development of custom microservices and API integrations; hire, mentor, and retain high-performing engineering teams; drive Agile/Scrum execution and code reviews; enforce DevOps practices and CI/CD pipelines; integrate emerging AI capabilities into platform workflows.
Seniority
Senior, hands-on IC with management responsibilities
