Pharmacy Technician, Clinical Assistant
Core
Support members on their path to better health by providing customer service, handling enrollment, creating/maintaining electronic medical records, scheduling appointments, and processing care plans within the Medication Therapy Management (MTM) team.
Role type
Clinical Assistant Pharmacy Technician
Builds
Electronic medical/pharmacy records and care plan mailings
Domain
Healthcare / Pharmacy
Deliverable
dashboards & analysis
Required skills
Pharmacy technician license, customer service, electronic record management, appointment scheduling, care plan processing
Preferred skills
PTCB or NHA certification, retail/hospital/medical office experience, CVS Health experience
Technologies
Electronic medical/pharmacy record systems
Responsibilities
Handle general questions about MTM services, support enrollment and care plan processing, schedule appointments, document activity, maintain electronic medical records, support inbound/outbound calls
Seniority
Entry-level to Mid-level, hands-on IC