Pharmacy Technician Representative - Express Scripts
Core
Support 95+ million members by answering questions, resolving problems, and processing medication requests and correspondence.
Role type
Pharmacy Technician Representative
Builds
Member correspondence, prescription processing, and data verification for pharmacy benefit plans
Domain
Healthcare / Pharmacy Benefit Management
Required skills
Medication retrieval and labeling, Data entry and validation, Quality Assurance (QA), Customer service, HIPAA compliance, Physical lifting and repetitive motion
Preferred skills
Certified Pharmacy Technician (CPhT), NHA certification
Technologies
Microsoft Word, Microsoft Excel
Responsibilities
Select and retrieve medication quantities and prepare labels, Process letter requests via manual or automated databases, Perform data verification and QA on controls exceptions, Collaborate with pharmacists (RPh) to resolve prescription requests, Participate in Lean and Continuous Improvement efforts, Complete reporting data and organize work for storage
Seniority
Entry-level to Mid-level, hands-on IC