Manager, Lab Operations
Core
Manage organization-wide lab operations, standards, and compliance for a network of 200+ primary care centers serving older adults.
Role type
Manager, Lab Operations
Builds
Standard operating procedures, vendor service agreements, lab compendiums, and quality assurance mechanisms.
Domain
Healthcare / Clinical Laboratory Operations
Required skills
Clinical laboratory management, vendor negotiation, regulatory compliance (CLIA), metrics tracking, cross-functional partnership, onsite center visits, training development, incident root cause analysis.
Preferred skills
MLS/MT/MLT certification, Epic system experience, complex project leadership, conflict resolution.
Technologies
Epic, CLIA systems
Responsibilities
Oversee lab operations across 200+ centers; negotiate pricing and SLAs with lab vendors; maintain lab compendiums and track performance metrics (TAT, TNP, TIQ); ensure CMS CLIA-waived compliance; lead integration of new lab devices and specimens; provide consultative support for incident reports and root cause analyses; conduct onsite center visits to monitor adherence; develop organization-wide lab training programs.
Seniority
Manager, hands-on leadership
