Shift Supervisor
Core
Lead store staff and ensure smooth daily operations, including opening/closing procedures, while driving customer service and store execution.
Role type
Shift Supervisor (Retail Operations)
Builds
CVS/pharmacy store operations and customer experience
Domain
Retail / Healthcare
Deliverable
product features
Required skills
Crew supervision, customer service, inventory management, shift scheduling, conflict resolution, policy compliance
Preferred skills
Prior retail supervisory experience
Technologies
Point-of-sale systems, inventory management software
Responsibilities
Assign and direct store crew activities, handle customer inquiries and complaints, price and stock merchandise, execute promotional displays, manage opening and closing procedures
Seniority
Individual Contributor, operational leadership
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