Shift Supervisor
Core
Lead store staff and drive execution of daily operations, opening/closing procedures, and customer service initiatives to ensure store performance and loyalty.
Role type
Shift Supervisor (Retail Operations)
Builds
Store operations, customer service experience, and merchandise presentation
Domain
Retail / Healthcare
Deliverable
product features
Required skills
Supervision, deductive reasoning, analytical skills, computer skills, advanced communication
Preferred skills
Retail supervision experience
Technologies
None stated
Responsibilities
Assign and direct store crew activities, communicate with management and staff, assist customers with questions and complaints, price merchandise, stock shelves, execute displays and inventory resets, handle customer relations issues, ensure opening and closing procedures are completed
Seniority
Individual Contributor, operational leadership