Pharmacy Technician, Prior Authorizations (Work from Home)
Core
Initial point of contact for prior authorization requests from members, providers, and customers, determining if complex requests require pharmacist transfer and maintaining accurate documentation of approvals and denials.
Role type
Pharmacy Technician (Prior Authorizations)
Builds
Prior authorization decisions and documentation for CVS Health members and providers
Domain
Healthcare / Pharmacy
Deliverable
client delivery
Required skills
Drug name pronunciation, medical terminology recognition, navigating multiple software systems, high-speed keyboarding, customer service
Preferred skills
Pharmacy or healthcare industry experience, Pharmacy Technician License, Associate's or Bachelor's Degree
Responsibilities
Handle prior authorization requests from members and providers, determine need for pharmacist escalation, document approvals and denials accurately
Seniority
Entry-level, hands-on IC