Intensive Case Management Analyst- Field- Must reside in Jefferson County
Core
Field-based case management analyst supporting children and families in Jefferson County, Kentucky, by coordinating care plans, evaluating member needs, and facilitating access to behavioral health and social services.
Role type
Field case management analyst (social work/behavioral health)
Builds
Individual care plans and wellness interventions for high-risk members
Domain
Behavioral health and social services
Deliverable
client delivery
Required skills
Case management, care coordination, behavioral health assessment, crisis intervention, motivational interviewing, data analysis (MS Office), regulatory compliance
Preferred skills
MCO experience, 3+ years in behavioral health/social work
Technologies
MS Office Suite (Word, Excel)
Responsibilities
Conduct care management assessments and evaluate member benefit plans; Identify high-risk factors and implement proactive support interventions; Coordinate wellness care plan activities and monitor member care needs; Consult with medical directors and present cases at multidisciplinary conferences; Escalate quality of care issues and negotiate service options; Provide coaching and support to empower members in healthcare decision-making.
Seniority
Mid-level, hands-on IC