Case Management Coordinator - Field Illinois (Metro East/Southern Illinois)
Core
A Case Management Coordinator facilitates appropriate healthcare outcomes for members by providing assistance with appointment scheduling, identifying and assisting with accessing benefits and education, and coordinating care plan activities.
Role type
Case Management Coordinator
Builds
Care plans and member engagement strategies
Domain
Healthcare / Behavioral Health
Required skills
Critical thinking, judgment, care management tools usage, electronic documentation, Microsoft Office, negotiation, motivational interviewing, coaching, peer mentoring
Preferred skills
Case management and discharge planning experience, Managed Care experience
Responsibilities
Evaluate member needs and eligibility, identify high risk factors, coordinate and monitor care plans, consult with medical directors and case managers, escalate quality of care issues, secure appropriate services, empower members to make healthy choices, engage in team meetings and peer mentoring, monitor and document care in compliance with guidelines
Seniority
Mid-level, hands-on IC