Shift Supervisor
Core
Lead store staff and drive execution of daily operations, including opening/closing procedures, to ensure smooth store performance and excellent customer service.
Role type
Shift Supervisor (Retail Operations)
Builds
Store operations and customer experience
Domain
Retail / Healthcare
Deliverable
product features
Required skills
Supervision, deductive reasoning, analytical skills, computer skills, advanced communication, merchandise pricing, inventory management, customer relations handling
Preferred skills
Retail supervisor experience
Technologies
Point-of-sale systems, inventory management software
Responsibilities
Assign and direct store crew activities, communicate with store management and staff, assist customers with questions and complaints, price merchandise and stock shelves, execute displays and maintain off-shelf merchandise, handle customer relations issues per company policy, ensure completion of opening and closing procedures