Community Based Care Coordinator I
Core
Member concierge and single point of contact for assessment, person-centered planning, service coordination, disease management, and transitions between care levels for developmentally or intellectually disabled and behavioral health clients.
Role type
Community Based Care Coordinator (Case Management)
Builds
Person-Centered Service Plans and coordinated care delivery for members
Domain
Healthcare / Behavioral Health / Social Services
Deliverable
client delivery
Required skills
Person-centered planning, service coordination, behavioral assessments, psychosocial health care questionnaires, care transition management, member advocacy, community resource navigation, assertive outreach, documentation compliance
Preferred skills
Microsoft Office proficiency, cultural competency, research interpretation, process improvement
Technologies
Microsoft Office (Outlook, Word, Excel), electronic record systems
Responsibilities
Facilitate person-centered planning processes; consult with members, families, and providers to coordinate care; monitor service delivery and plan compliance; conduct home visits and assertive outreach; educate members and caregivers on healthcare access and benefits; maintain accurate documentation of contacts and treatment plans; collaborate with clinical teams to support member outcomes.
Seniority
Entry-level, hands-on IC
