Process Analyst Account Protection
Core
Initial point of contact for fraud reporting, initiating investigations, verifying transaction data, and processing credit applications to mitigate financial loss.
Role type
Account Protection Triage Process Analyst
Builds
Fraud investigations, credit application intake, and account recovery efforts
Domain
Financial Services / Fraud Prevention
Deliverable
client delivery
Required skills
Fraud Investigations, Pattern Recognition, Analytical Thinking, Computer Usage, Active Listening
Preferred skills
None stated
Technologies
SNAP, VCARS, Experian KIQ, Falcon, Accurint, Microsoft Office Suite, POW Case Management
Responsibilities
Field investigative and verification calls to mitigate fraud loss; Process pending credit applications and intake fraud claims; Maintain understanding of evolving fraud trends and policies; Oversee assigned fraud cases to minimize financial loss through investigation and recovery.
Seniority
Mid-level, hands-on IC
