Full Time Branch Ambassador - Gaithersburg
Core
You are the face of a community hub, blending high-volume cash transaction processing with digital banking education and hospitality to help clients achieve financial goals.
Role type
Branch Ambassador (Retail Banking)
Builds
Community banking hubs and digital adoption for retail customers
Domain
Retail Banking / Financial Services
Required skills
Cash handling, Customer service, Digital tool education, Regulatory compliance (BSA/AML), High-volume transaction processing
Preferred skills
Bilingual (English/Spanish), G-Suite proficiency, Associate's degree
Technologies
Mobile banking apps, Remote deposit capture, Contactless payments, G-Suite
Responsibilities
Process high-volume cash transactions with 100% accuracy, Educate clients on mobile and digital banking tools, Greet customers and ensure a welcoming environment, Identify customer needs and recommend banking solutions, Support surrounding branches within a 50-mile radius, Adapt to flexible schedules including weekends
Seniority
Entry-level to Mid-level, hands-on IC