CareerPlan

Sr. Agency Operations Associate - Loan Operations Team

McLean, VA, USRemoteFull-time$81k–$92k2026-10-27 → 2026-11-11
Based in United StatesNo visa sponsorship

Core

Oversee daily critical loan- and investor-level loan maintenance in the loan servicing system, including payoffs, defeasances, customer auto-debits, and investor transfers tied to ongoing loan sales and securitizations.

Role type

Senior IC loan operations specialist

Builds

Loan servicing processes for a $50BN portfolio

Domain

Commercial Banking / Loan Servicing

Required skills

Loan servicing system maintenance, exception system management, Bloomberg index upload management, payment processing for post-closing fees, loan document analysis, internal reporting and metrics tracking, vendor collaboration, process automation planning

Preferred skills

McCracken Strategy experience, Government Agency (Fannie Mae, Freddie Mac, Ginnie Mae) experience

Technologies

Bloomberg, McCracken Strategy, Microsoft Office, Google Suite

Responsibilities

Oversee daily critical loan- and investor-level loan maintenance in the loan servicing system, Perform advanced exception system maintenance while proactively identifying control opportunities, Review and approve analysis of system exception reports, Monitor and approve daily Bloomberg index uploads, Manage payment of post-closing fees to attorneys, investors, and third parties, Initiate, support, and enhance internal reporting and metrics tracking

Seniority

Senior, hands-on IC