CareerPlan

Manager, Process Manager

Plano, TX, USFull-time$122k–$139k2026-10-27 → 2026-11-10
HybridNo visa sponsorship

Core

Lead process improvement, risk assurance, and technology enablement initiatives to improve operational effectiveness and reduce manual effort within Network Risk Operations.

Role type

Manager, Process Management (IC)

Builds

Scalable risk assurance solutions, process improvements, reporting dashboards, and automation workflows.

Domain

Financial Services / Risk Operations

Required skills

Process management, Risk management, Business analysis, Project management, Data analytics, Digital tools, AI-enabled tools, Stakeholder management, Root-cause analysis, Governance

Preferred skills

Lean, Six Sigma, Financial services operations, Sample selection methodologies, Control monitoring

Technologies

Digital tools, AI-enabled capabilities, Automation tools

Responsibilities

Lead complex operational initiatives spanning process improvement and risk assurance; Partner with teams to identify policy opportunities and translate insights into solutions; Leverage data to identify trends and systemic risks; Establish governance, prioritization, and SLAs for assurance workflows; Evaluate emerging technologies to modernize operational workflows; Manage multiple priorities in a dynamic environment.

Seniority

Manager, hands-on IC