Business Manager, Payment Experiences
Core
Develop and test strategies for Capital One's Checking portfolio to drive feature priorities, customer satisfaction, and engagement through segment-level needs assessments and competitive analysis.
Role type
Senior IC business analysis manager (payments/retail banking)
Builds
Checking product features, go-to-market strategies, and credit risk models
Domain
Retail banking / Payments / Credit risk
Deliverable
product features
Required skills
Strategic leadership, hypothesis-driven analytics, business case development, cross-functional partnership, product modeling, credit risk analysis, people management
Preferred skills
Consulting experience, financial services domain expertise, MBA or Master's in quantitative field
Technologies
None explicitly stated
Responsibilities
Develop business strategies for growth and profitability; manage and mentor 1-2 analysts; lead product and pricing strategies; drive direct-to-consumer marketing efforts; improve credit performance via risk modeling; sequence delivery of business intent and manage concurrent projects
Seniority
Senior, hands-on IC with people management