Full Time Branch Ambassador - VA Gateway
Core
Branch Ambassador at a Capital One community hub providing high-volume cash transactions, digital banking education, and personalized financial consulting to customers.
Role type
Front-line retail banking associate
Builds
Cash transaction processing, digital banking adoption, and customer financial solutions
Domain
Banking / Retail Finance
Required skills
Cash handling, regulatory compliance (BSA/AML), digital tool education, customer relationship building, high-volume transaction accuracy
Preferred skills
G-Suite proficiency, 2+ years retail/customer service experience, associate's degree
Technologies
Mobile banking apps, remote deposit capture, contactless payments, G-Suite
Responsibilities
Process high-volume cash deposits and withdrawals with 100% accuracy; Educate clients on mobile banking and digital tools; Identify customer financial goals and recommend banking solutions; Greet customers and maintain a high-volume, hospitality-focused environment; Support surrounding branches within a 50-mile radius when needed
Seniority
Entry-level to Mid-level, hands-on IC