Principal Project Manager - Servicing AI Strategy Team
Core
Lead critical and strategic business projects to deliver AI experiences that transform customer servicing at Capital One.
Role type
Principal Project Manager (AI Strategy)
Builds
AI experiences for customer servicing
Domain
Financial Services / Artificial Intelligence
Deliverable
production ML models
Required skills
Project management, process management, risk identification, stakeholder management, strategic planning, problem solving, business process improvement, consulting, collaboration
Preferred skills
Master's degree, PMP certification, Lean/Agile/Six Sigma certification, influencing skills
Technologies
AI frameworks, project management tools
Responsibilities
Drive projects based on defined priorities ensuring scope, timelines, and budget are met; Plan, design, manage, and execute project plans from feasibility to implementation; Partner with customers to provide strategic and tactical thought partnership; Identify ways to improve and streamline business processes.
Seniority
Principal, strategic leadership & execution