Sr. Director, Product Management- Customer Core & Identity Restrictions
Core
Manage the enterprise system of record for over 100 million customers, enabling access to customer experiences, providing intelligence, and protecting critical account information at the highest level of security.
Role type
Sr. Director, Product Management (Customer Core & Identity)
Builds
Foundational platform connecting human, business, and device data in real time to support the customer journey, marketing experiences, and underwriting insights.
Domain
Financial Services / Identity & Access Management
Deliverable
product features
Required skills
Product Management, Customer Experience Design, Enterprise System Management, Security & Compliance, Cross-functional Leadership, Strategic Planning, Data-Driven Decision Making, Agile Methodologies, Stakeholder Management, Financial Services Domain Knowledge
Preferred skills
Translating business strategy into consumer-facing digital products, Experience with large-scale identity systems
Responsibilities
Define product vision and strategy for customer identity and core systems, Lead cross-functional teams to deliver seamless customer experiences, Ensure high-level security and protection of customer account information, Drive innovation in customer intelligence and marketing capabilities, Manage enterprise system of record for consumers, businesses, and devices, Align product roadmap with business growth and transformation goals