Sr Manager, Process Manager- GPN
Core
Lead the centralization of technical specifications for Settlement & Disputes, modernizing legacy documentation into an AI-enabled, queryable ecosystem for external network participants.
Role type
Senior Manager, Process Management & Technical Documentation Strategy
Builds
Centralized documentation function, AI-driven interfaces for technical specs, automated validation systems
Domain
Financial Services / Banking / Transaction Processing
Deliverable
product features
Required skills
Project Management, People Management, Technical Documentation Strategy, AI/LLM integration, Stakeholder Management, Process Optimization, Change Management, Strategic Consulting, Network Policy Alignment
Preferred skills
Process Management in FinTech, Leading digital transformation, Modern documentation frameworks, Influencing senior leadership, Agile/Lean/Six Sigma
Technologies
LLMs, Generative AI, Agentic workflows, Documentation as code
Responsibilities
Design AI use cases for transforming technical specifications; Oversee migration of legacy manuals to structured AI-ready formats; Partner with Network Policy to align regulations with technical standards; Serve as strategic consultant to product teams on documentation strategy; Foster a culture of technical excellence and AI literacy.
Seniority
Senior, hands-on IC with team leadership