WinterFest – The Rink Manager
Core
Seasonal event manager overseeing daily operations of an outdoor ice rink and festival, including staff management, customer service, and facility setup/cleanup.
Role type
Seasonal Operations Manager (Ice Rink)
Builds
Daily ice rink operations and festival events
Domain
Hospitality / Event Management
Deliverable
product features
Required skills
Staff scheduling and supervision, Customer service and conflict resolution, Inventory management, Safety protocol enforcement, Shift management, Basic computer literacy
Preferred skills
Retail or food service experience, High school diploma or GED
Responsibilities
Manage full ice rink staff, Oversee rink operations and opening/closing procedures, Handle customer issues and escalations, Coordinate with leads and internal departments, Report daily attendance, Manage supply inventory and equipment rentals