Regional Venue Technology Manager (East Region)
Core
Manage technology needs for event-based venues in the East Region, including POS systems, IT infrastructure, and vendor relationships.
Role type
Senior Venue Technology Manager
Builds
IT infrastructure, enterprise systems, and venue technology solutions for live events and venues
Domain
Hospitality / Live Events / Venue Operations
Required skills
Point-of-sale system management, IT infrastructure design and deployment, Vendor relationship management, IT security and compliance, Project management, Budgeting and financial reporting, Team leadership and mentoring, IT Service Management processes
Preferred skills
Technical and project management certifications, Experience with managed IT services delivery
Technologies
Windows 10, Microsoft Office 365, Windows Server 2012/2016, Active Directory, ServiceNow
Responsibilities
Manage third-party vendors and contracts for venue technology; Lead deployment and optimization of venue technology staff; Design and maintain IT infrastructure and enterprise systems; Establish IT Service Management processes; Manage IT Finance processes including budgeting and reporting; Oversee venue technology projects and delivery schedules; Act as escalation point for venue technology teams
Seniority
Senior, hands-on IC with team leadership