Regional Venue Technology Manager (East Region)
Core
Manage technology needs for event-based venues in the East Region, including POS systems, IT infrastructure, and vendor relationships.
Role type
Senior IC venue technology manager
Builds
Stable and secure business systems and IT infrastructure platforms for live event venues
Domain
Live events and hospitality
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Point-of-sale system management, IT infrastructure design and deployment, third-party vendor contract management, IT service management, project management, budgeting and financial reporting, Windows Server administration, Active Directory management, IT ticketing solution usage
Preferred skills
Relevant technical and project management certifications, experience in Hospitality or Tourism industry
Technologies
Windows 10, Microsoft Office 365, Windows Server 2012/2016, Active Directory, ServiceNow
Responsibilities
Manage and optimize third-party vendor relationships and contracts; Schedule, manage, and mentor venue technology staff; Design, deploy, and maintain IT infrastructure and enterprise systems; Establish and maintain IT Service Management processes; Manage IT Finance processes including budgeting and invoice approval; Lead project teams to manage delivery schedules; Act as escalation point for venue technology teams
Seniority
Senior, hands-on IC