Banquet Captain
Core
Supervises and coordinates banquet servers to ensure prompt food service and high guest satisfaction during live events at stadiums, arenas, and convention centers.
Role type
Banquet Captain (Supervisory IC)
Builds
Live event experiences for guests at major venues
Domain
Hospitality / Food and Beverage / Event Management
Deliverable
client delivery
Required skills
Supervision, menu planning, conflict resolution, customer service, staff training, inventory management, alcohol service compliance
Preferred skills
Prior supervisory experience, ability to prioritize under pressure, flexible scheduling
Technologies
None stated
Responsibilities
Supervise banquet servers, coordinate serving arrangements, meet with hosts and chefs to review event orders, maintain cleanliness and ambiance, monitor food presentation, manage consumption sheets, enforce alcohol policies, conduct staff lineups and training, complete closing duties
Seniority
Mid-level, hands-on supervisor