Coordinator, Analytics (CRM) | TB Rays
Core
Administer, maintain, and report on Salesforce CRM data to support ticketing, premium seating, and service operations for a new baseball venue.
Role type
Coordinator, CRM Operations
Builds
Standard reports, dashboards, lead views, and pipeline tracking tools for sales and service teams
Domain
Sports & Live Entertainment / CRM Operations
Deliverable
dashboards & analysis
Required skills
Salesforce administration, data quality management, report building, data hygiene, Microsoft Excel, user support, process documentation
Preferred skills
CRM reporting, data imports/exports, campaign setup, workflow execution, sports ticketing platforms, Tableau/Power BI, Salesforce certification
Technologies
Salesforce, Microsoft Excel, Tableau, Power BI
Responsibilities
Maintain accurate CRM records and data hygiene; build and maintain standard reports and dashboards; assist users with system support and training; perform routine data audits and corrective actions; support campaign setup and workflow execution; coordinate data requests and ad hoc analysis.
Seniority
Entry-level to Junior, hands-on IC