Usher
Core
Assist patrons with seating, information, and safety during public or private events at an arena.
Role type
Usher
Builds
Event operations and guest experience
Domain
Entertainment / Live Events
Deliverable
physical/clinical work
Required skills
Seating management, area monitoring, wheelchair lift operation, complaint handling, conflict resolution
Preferred skills
Customer service experience, calm demeanor in fast-paced environments
Responsibilities
Assist patrons with seating or other information, maintain position and view assigned area, oversee area for spills or issues, operate handicap lift with wheelchair containing patron, receive and act on patron complaints
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