IT Specialist (Venue Technology) | View Boston
Core
On-site IT and AV support specialist ensuring operational readiness for live events at a major observatory venue.
Role type
Venue IT & AV Operations Specialist
Builds
Operational continuity for live events and daily facility functions
Domain
Live events, Venues, Hospitality
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
PC hardware setup and troubleshooting, networking fundamentals (TCP/IP, VLANs), wireless LAN security, Microsoft Windows/macOS proficiency, virtualized environments, AV system configuration (switchers, projectors, consoles, DSPs), signal routing (HDMI/SDI/DisplayPort/AV over IP), control system platforms (Crestron/Extron/AMX/Q-SYS), live-event troubleshooting
Preferred skills
Vendor management, RMA tracking, system walk-throughs
Responsibilities
Provide setup and support of point-of-sale systems, deliver desktop support to internal staff, resolve AV and IT issues for events, conduct pre-event system walk-throughs, replace defective hardware, diagnose software/firmware/hardware errors, track equipment repairs, serve as building-wide IT point of contact
Seniority
Junior to Mid-level, hands-on IC