Event Staff
Core
Provide on-site support for scheduled events at the El Paso Convention & Performing Arts Center, including patron assistance, ticketing, crowd control, and safety management.
Role type
Event Staff (Usher/Concierge)
Builds
Live events, concerts, and performances at the El Paso Convention & Performing Arts Center
Domain
Live entertainment and performing arts
Deliverable
product features
Required skills
Customer relations, problem solving, crowd control, emergency response, physical stamina, conflict resolution
Preferred skills
Experience with special accommodations, knowledge of office procedures
Responsibilities
Assist and direct patrons to concessions and restrooms; Serve as ticket taker and usher; Assist with event setup and decorating; Provide special accommodations for disabled patrons and seniors; Ensure safety of patrons and staff; Control crowds inside and outside premises; Handle disturbances and escort disruptive individuals; Report event problems to Event Managers.
Seniority
Entry-level, hands-on support