Venue Technology Assistant - Isleta Amphitheater
Core
Provide Level 1 & 2 support for point-of-sale systems, diagnose hardware/software errors, and ensure system operational status during events at the Isleta Amphitheater.
Role type
Venue Technology Assistant (IT Support)
Builds
Point-of-sale systems and venue event technology infrastructure
Domain
Live events / Hospitality / Entertainment
Deliverable
Infrastructure
Required skills
Problem-solving, hardware diagnosis, software troubleshooting, system maintenance, stakeholder communication, Microsoft Office proficiency, physical stamina
Preferred skills
None stated
Technologies
Point-of-sale systems, Microsoft Office, operating systems
Responsibilities
Provide Level 1 & 2 support to all point-of-sale system problems, conduct venue walk-throughs to ensure systems are operational, replace defective hardware, diagnose software, firmware & hardware errors
Seniority
Entry-level, hands-on IC