Server, Premium - The Mann Center
Core
Delivering food and beverages to tables in premium areas and VIP clubs while ensuring guest satisfaction and adhering to service standards.
Role type
Premium server
Builds
Food and beverage service experiences for guests in high-end venue environments
Domain
Hospitality / Live Entertainment
Deliverable
product features
Required skills
upselling, responsible alcohol service, menu knowledge, table clearing, POS operation, multitasking, physical mobility
Preferred skills
fast-paced restaurant experience, food and beverage preparation knowledge, guest relations etiquette
Technologies
Appetize POS system
Responsibilities
Acquaint guests with menu items and promote specials, verify IDs and serve alcohol per RAMP standards, deliver food and drinks to tables, clear and clean tables, process payments, perform opening/closing duties, rotate to other service locations
Seniority
Entry-level, hourly associate