Guest Experience Lead Supervisor
Core
Supervise event staff, manage security screening setup, and assist guests with ticket resolution and concerns.
Role type
Guest Experience Lead Supervisor
Builds
Event operations and guest services
Domain
Event management / Hospitality
Deliverable
product features
Required skills
Supervision, security screening, incident documentation, customer service, traffic/parking management, physical labor, vehicle operation
Preferred skills
None stated
Technologies
Ticket scanners, security screening devices, standard office equipment
Responsibilities
Ensure event staff are in assigned roles, check placement of security screening devices and ticket scanners, assist guests with customer concerns including ticket resolution, assist with traffic and parking management
Seniority
Entry-level, hands-on IC
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