ID and Building Security Access Representative
Core
Monitor and provide access to campus buildings and transportation services using complex security systems; serve as a liaison to faculty, staff, and facility managers to ensure safety and smooth operations.
Role type
ID and Building Security Access Representative
Builds
Campus access control, parking, and transit permit systems
Domain
Higher Education / Campus Security
Required skills
Customer service, ID badge programming, access card troubleshooting, phone etiquette, email management, report processing, financial reconciliation, inventory management, emergency response coordination, metal key distribution
Preferred skills
None stated
Technologies
T2 Flex, Pro-Watch, Onity Systems
Responsibilities
Assist customers with Photo ID badges, building access, parking, and public transportation; Process sales of ID badges, parking permits, and background checks; Answer phone calls and resolve issues; Monitor and respond to email inquiries; Schedule transportation shuttles; Process and distribute daily reports; Reconcile daily sales and payroll deductions; File and scan department records; Program and troubleshoot ID badges and access cards; Process employment clearances and metal key requests; Work at the Emergency Hotline call center during emergencies.
Seniority
Entry-level, Temporary