Clinical Business Operations Representative 1
Core
Facilitates prompt resolution of pre and post care problems in daily clinical operations and performs general administrative and receptionist functions.
Role type
Administrative and receptionist support for clinical operations
Builds
Patient care flow and administrative support for the Department of Community Health Delivery Systems
Domain
Healthcare / Clinical Operations
Deliverable
dashboards & analysis
Required skills
Patient record management, Telephone triage, Visitor greeting, Office software proficiency, Data confidentiality
Preferred skills
Learning agility, Teamwork, Communication
Responsibilities
Answering incoming calls and triaging inquiries, Managing patient demographics and insurance information, Reviewing clinical records for completeness, Greeting visitors and directing them to appropriate staff, Maintaining confidentiality of patient information, Providing coverage for co-workers
Seniority
Entry-level, Staff