Director, Technical Program Manager (Resiliency and Reliability Engineering)
Core
Lead large-scale technical programs and platforms to ensure resiliency, reliability, and scalability for Capital One customers.
Role type
Director, Technical Program Manager (Resiliency and Reliability Engineering)
Builds
Large-scale products, platforms, and delivery strategies
Domain
Financial services, cloud computing, distributed systems
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Technical program management, distributed computing, service-oriented architecture (SOA), cloud computing (AWS), Agile delivery, cross-functional leadership, risk management, architectural alignment, platform standardization, TPM maturity modeling
Preferred skills
People management, executive influence, highly regulated environment experience, MBA or Master's in technical field, PMP/Lean/Agile/Six Sigma certification
Technologies
AWS, distributed systems, cloud computing services
Responsibilities
Establish TPM operating mechanisms and maturity models, drive program roadmap alignment with business objectives, lead cross-platform technical investment planning, serve as executive escalation point for program risks, ensure definition of measurable platform outcomes
Seniority
Director, strategic leadership with hands-on program delivery
