Clinical Business Operations Representative
Core
Facilitates prompt resolution of pre and post care problems in daily clinical operations for a dermatology department.
Role type
Administrative support representative (clinical operations)
Builds
Patient care coordination and administrative workflows for a multi-location faculty practice
Domain
Healthcare / Dermatology
Deliverable
dashboards & analysis
Required skills
Data entry, Patient record management, Telephone triage, Communication, Confidentiality, Policy adherence
Preferred skills
Data collection and organization, Independent work, Collaborative work
Responsibilities
Answering incoming calls and triaging inquiries, Managing patient demographic and insurance information, Reviewing clinical records for completeness, Providing after-visit care follow-up, Coordinating care and insurance requirements with physicians, Completing daily call and PA logs