Network Engineer, Intermediate
Core
Troubleshoots complex local and wide area networks and Voice/VoIP problems while providing server hardware, OS, and virtual hypervisor expertise.
Role type
Intermediate Network Engineer
Builds
University data, optical network, and VoIP solutions
Domain
Higher Education / Network Infrastructure
Deliverable
infrastructure
Required skills
multi-protocol enterprise network configuration, router and switch configuration, VoIP solution design, network hardware installation and management, network performance monitoring, test equipment utilization, documentation maintenance
Preferred skills
analysis of new technology trends, policy and procedure creation
Technologies
routers, switches, VoIP, hypervisors, network management software, monitoring hardware
Responsibilities
Performs moderately complex configuration and maintenance of multi-protocols enterprise network equipment; Coordinates implementation and testing of changes to network hardware, circuits, and software; Designs, implements, and maintains voice over IP solutions; Configures and troubleshoots data network routers and switches; Utilizes test equipment and network management components in the analysis and correction of technical problems; Monitors network performance levels and ensures network availability is maintained; Provides primary support for hardware used on LAN, MAN, and WAN; Answers questions to problems related to network services and provides guidance and direction to customers; Identifies and diagnoses moderately complex problems and factors affecting network performance; Alerts supervisor or more experienced technicians of network failures or degradation and performs corrective action; Submits documentation on diagnosis and correction of troubles; Is on-call to troubleshoot and resolve reported network and voice problems 24/7 on a rotational basis.
