Director, Product Management, Customer Management Platform Strategy Lead
Core
Define and execute long-term strategy for Capital One's Customer Management Platform to unlock new customer experiences and business leverage.
Role type
Director, Product Management (Strategy Lead)
Builds
Enterprise-wide customer management platforms powering marketing, new customer acquisition, and credit limit management.
Domain
Financial Services / Customer Management Platforms
Deliverable
product features
Required skills
Product Management, Business Strategy, Cross-functional Leadership, Technology Strategy, Complex Problem Solving, Customer-Centric Innovation
Preferred skills
Translating business strategy into consumer-facing digital products
Responsibilities
Set strategic vision for customer management platforms, drive innovation for platform investment cycles, lead cross-functional teams to solve customer problems, identify and mitigate product risks, deliver game-changing outcomes through execution excellence.
Seniority
Director, strategic leadership with hands-on product management