Manager, Process Management
Core
Lead and support initiatives focused on improving how teams work through process improvement, actionable insights, technology enablement, and scalable solutions within Network Risk Operations.
Role type
Manager, Process Management
Builds
Scalable business solutions, reporting and analytics, digital tools, automation, and AI-enabled capabilities
Domain
Financial Services / Risk Operations / Process Optimization
Required skills
Process Management, Risk Management, Business Analysis, Project Management, Data Analytics, Stakeholder Management, Solution Design, Governance, Change Management
Preferred skills
Lean, Six Sigma, Technology Enablement, Google AI tools
Responsibilities
Lead complex operational initiatives spanning process improvement and technology enablement; Partner with teams to translate business needs into actionable solutions; Leverage data to identify trends, root causes, and risks; Determine appropriate solutions including automation and AI; Develop reusable and scalable solutions to reduce manual effort; Support the development of reporting, metrics, and dashboards; Evaluate emerging technologies for practical operational application; Establish structure, prioritization, and governance for sustainable solutions; Manage multiple priorities in a dynamic environment.
Seniority
Manager, hands-on leadership