CRM Salesforce Administrator - Chennai
Core
Manage, enhance, and support the Salesforce CRM Application (Sales and Service Cloud) for the Cross Border division, handling custom configuration, legacy automation, and critical integrations.
Role type
Salesforce CRM Administrator
Builds
Heavily automated and customized Salesforce environment spanning Sales and Service cloud
Domain
Financial Technology / Commercial Payments
Required skills
Salesforce Sales Cloud, Salesforce Service Cloud, Flow Builder, Data Model, Security Architecture, Data Cleansing, Release Management
Preferred skills
Independent decision making, Creative problem solving, Multi-tasking
Technologies
Salesforce, Flow Builder, Process Builder, Reports, Dashboards
Responsibilities
Administer and maintain the Salesforce CRM platform; Design and optimize Salesforce Flows and automation processes; Manage user accounts, profiles, validation rules, and data quality; Troubleshoot platform issues; Monitor releases and apply new features; Support end users with training and documentation.
Seniority
Mid-Senior, hands-on IC
