Operations Manager
Core
Driving store execution and performance while building consumer loyalty through excellent customer service in a CVS/pharmacy retail environment.
Role type
Operations Manager (Retail Store)
Builds
CVS/pharmacy store operations and customer experience
Domain
Retail / Healthcare
Deliverable
product features
Required skills
Deductive reasoning, advanced analytical skills, computer skills, leadership, supervision, influencing, ability to work flexible schedules including overnight and weekend shifts
Preferred skills
Experience as a retail manager or supervisor
Responsibilities
Lead and supervise store crews, assign and direct activities, communicate information to crew, support operational and service improvement plans, assist customers with questions and complaints, promote customer service culture
Seniority
Individual Contributor, supervisory level